Shipping policy
Welcome to fashionfervor's shipping policy. Please read through the policy details carefully.
Order Processing Time:
- All orders are processed within 2-3 business days.
- Orders are not processed on weekends or holidays.
- Should there be any significant delay, you will be notified via email at [email protected].
Shipping Time:
- Shipping within our region takes approximately 7-15 business days.
- During peak seasons or due to unforeseen circumstances, shipping times may be extended.
- Factors affecting shipping include pandemics, weather conditions, customs delays, and remote locations.
Shipping Costs:
- The total shipping cost is calculated and displayed during checkout.
- Eligible orders may qualify for free shipping, conditions apply.
- Shipping costs are dependent on the destination and order weight.
Shipping Destinations:
- Orders can be shipped to select locations as per the options available during checkout.
- Our checkout system supports address validation for accurate delivery.
- Ensure you provide your complete address including postal code for successful delivery.
Address Accuracy:
- Customers are responsible for submitting an accurate address.
- Double-check your address to avoid delays.
- Incomplete or incorrect addresses may lead to failed delivery attempts.
Customs, Duties, and Taxes:
- International orders may be subject to customs duties and taxes.
- These are the responsibility of the buyer.
- We are not responsible for any customs clearing issues.
Delivery Delays:
- While rare, deliveries can be delayed due to unforeseen circumstances.
- Potential factors include natural disasters or strikes.
- We will strive to keep you updated on your order status through email.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact us immediately.
- Photographic evidence might be required for damaged packages.
- We will assist in processing claims when applicable.
Tracking Information:
- Once your order ships, tracking information will be provided via email.
- Use the tracking number to monitor your shipment.
- If tracking indicates issues, please contact us promptly.
Standard vs Expedited Shipping:
- We offer both standard and expedited shipping options at checkout.
- Choose expedited shipping for a faster delivery time at an additional cost.
- Shipping method availability may vary by region.
Shipping Carriers:
- We partner with reliable carriers to deliver your orders.
- Carrier selection is based on destination, size, and weight.
- Carrier information will be provided along with tracking details.
Order Confirmation:
- After placing an order, you will receive a confirmation email.
- Check your spam/junk folder if you do not receive the email within 24 hours.
- Contact us at [email protected] for further inquiries regarding your order confirmation.
Shipping Policy Modifications:
- We reserve the right to modify the shipping policy at any given time.
- Policy changes will be communicated effectively via email.
- Ensure to frequently review our shipping policy for any updates.
Customer Support:
- For any shipping-related questions, contact our support team at [email protected].
- We typically respond within 24-48 hours.
- Your satisfaction is our priority. We are here to help.