Shipping policy

Welcome to fashionfervor's shipping policy. Please read through the policy details carefully.

Order Processing Time:

  • All orders are processed within 2-3 business days.
  • Orders are not processed on weekends or holidays.
  • Should there be any significant delay, you will be notified via email at cs@fashionfervor.com.

Shipping Time:

  • Shipping within our region takes approximately 7-15 business days.
  • During peak seasons or due to unforeseen circumstances, shipping times may be extended.
  • Factors affecting shipping include pandemics, weather conditions, customs delays, and remote locations.

Shipping Costs:

  • The total shipping cost is calculated and displayed during checkout.
  • Eligible orders may qualify for free shipping, conditions apply.
  • Shipping costs are dependent on the destination and order weight.

Shipping Destinations:

  • Orders can be shipped to select locations as per the options available during checkout.
  • Our checkout system supports address validation for accurate delivery.
  • Ensure you provide your complete address including postal code for successful delivery.

Address Accuracy:

  • Customers are responsible for submitting an accurate address.
  • Double-check your address to avoid delays.
  • Incomplete or incorrect addresses may lead to failed delivery attempts.

Customs, Duties, and Taxes:

  • International orders may be subject to customs duties and taxes.
  • These are the responsibility of the buyer.
  • We are not responsible for any customs clearing issues.

Delivery Delays:

  • While rare, deliveries can be delayed due to unforeseen circumstances.
  • Potential factors include natural disasters or strikes.
  • We will strive to keep you updated on your order status through email.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact us immediately.
  • Photographic evidence might be required for damaged packages.
  • We will assist in processing claims when applicable.

Tracking Information:

  • Once your order ships, tracking information will be provided via email.
  • Use the tracking number to monitor your shipment.
  • If tracking indicates issues, please contact us promptly.

Standard vs Expedited Shipping:

  • We offer both standard and expedited shipping options at checkout.
  • Choose expedited shipping for a faster delivery time at an additional cost.
  • Shipping method availability may vary by region.

Shipping Carriers:

  • We partner with reliable carriers to deliver your orders.
  • Carrier selection is based on destination, size, and weight.
  • Carrier information will be provided along with tracking details.

Order Confirmation:

  • After placing an order, you will receive a confirmation email.
  • Check your spam/junk folder if you do not receive the email within 24 hours.
  • Contact us at cs@fashionfervor.com for further inquiries regarding your order confirmation.

Shipping Policy Modifications:

  • We reserve the right to modify the shipping policy at any given time.
  • Policy changes will be communicated effectively via email.
  • Ensure to frequently review our shipping policy for any updates.

Customer Support:

  • For any shipping-related questions, contact our support team at cs@fashionfervor.com.
  • We typically respond within 24-48 hours.
  • Your satisfaction is our priority. We are here to help.