Return policy

Thank you for shopping at www.fashionfervor.com. We strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, please review our return policy below.

1. Returns

  • Returns must be requested within 30 days of receiving the item.
  • To initiate a return, please contact us at [email protected] to obtain a Return Authorization Number (RAN).
  • Items must be returned in their original condition, including packaging, tags, and any accessories.
  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item.

2. Refunds

  • Refunds will be processed within 7 business days after receiving the returned item.
  • The refund amount will be credited back to the original payment method used for the purchase.
  • Refund timing may be affected by various factors, including bank processing times.

3. Exchanges

  • We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

4. Non-Returnable Items

  • Some items may not be eligible for return, including but not limited to personalized or custom products, and products marked as final sale.

5. Defective or Incorrect Items

  • If you receive a defective or incorrect item, please contact us within 7 days of receiving the item. We will provide instructions for returning the item and will cover return shipping costs for these cases.

6. How to Return an Item

  • Contact us at [email protected] to request a return and obtain a Return Authorization Number (RAN).
  • Pack the item securely in its original packaging, including all tags and accessories.
  • Include a copy of your original receipt or order confirmation with the return shipment.
  • Ship the package to the address provided with your Return Authorization Number.

7. Contact Us

If you have any questions regarding our return policy or need assistance with a return, please contact us at [email protected].

Thank you for shopping with Fashionfervor. We appreciate your business and look forward to serving you again!